Hitachi Storage Maintenance & Support

Hardware Support for your Hitachi Storage Arrays

Hitachi storage hardware is a powerful addition to any data center storage portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service Express can help. By taking a different approach to standard OEM maintenance, we meet the needs in your IT environment with support that extends the life of your Hitachi gear and lowers costs.

Our third-party support includes:

  • Savings of 30-70% on current Hitachi storage maintenance costs
  • Flexible coverage that adjusts with your changing needs
  • The technical skills and available parts to support your multi-platform data center

Service + Savings

Save 30-70% on your Hitachi storage maintenance.

User-Friendly Service for Your Hitachi Storage Platform

We offer flexible options and maintenance for the Hitachi storage support services you need.

EXPERT SERVICE

Count on your dedicated engineer to keep your Hitachi storage array performing by resolving the complex issues and handling the break/fix repairs.

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FAST-TRACK SUPPORT

Placing a service call is easy and quick, followed by a call back to you from your dedicated engineer within 30 minutes. Ask about our average call back time!

Supported Hitachi Storage Products

Hitachi VSP

  • Hitachi VSP G200
  • Hitachi VSP G400
  • Hitachi VSP G600
  • Hitachi VSP G800
  • Hitachi VSP G1000

Hitachi AMS

  • Hitachi AMS200
  • Hitachi AMS500
  • Hitachi AMS1000
  • Hitachi AMS2100
  • Hitachi AMS2300
  • Hitachi AMS2500

Hitachi Unified Storage

  • Hitachi HUS110
  • Hitachi HUS130
  • Hitachi HUS150

Other Hitachi Models

  • Thunder 9570
  • Thunder 9580
  • Hitachi USP V / USP VM

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Hitachi data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our data center supported products

See how much you’ll save on Hitachi storage maintenance with Service Express