Server Maintenance & Support
Is Your Server Maintenance Getting You Results?
When one or more of your servers crash, restoring your operating systems, applications, and IT infrastructure is your first priority. You must be able to reduce the risk of downtime and count on effective support for your server hardware maintenance, while still meeting your operational and budgetary goals. Custom server maintenance with Service Express’ world-class third-party warranty service support coverage option can help save up to 70% from OEM costs.
Why Server Maintenance Matters
Whether it is a production or development server, being offline costs in a variety of ways.
Every minute counts in terms of lost employee output.
Server downtime multiplies disruptions and frustration. Getting back on track takes time.
After placing the call, will the engineer be able to meet the SLA?
You can do more without the limits of an OEM server maintenance service.
- Extend the life of your equipment with server hardware maintenance that continues long after the warranty expires
- Reduce your costs by up to 30-70% and put the savings back into your IT budget
- Count on expert on-site technical support from your local Service Express field engineer for increased uptime
How would you rate your warranty service support coverage?
- When a server fails, is it easy to get the server maintenance support you need?
- Does your service provider tackle a full range of issues, from break-fix to complex problems?
- Is your server maintenance coverage flexible enough to accommodate changes?
“Using a TPM can have significant benefits, including hard dollar savings, the ability to escape OEM postwarranty maintenance increases, the ability to extend the life of IT assets and having additional flexibility in contract structure.”
Learn more from Gartner’s Market Guide for Data Center & Network Third-Party Hardware Maintenance.
Get more info on a third-party server maintenance solution
Ask us how custom server hardware maintenance solutions with Service Express can fit your needs