The Battle for Maintenance Superiority
When it comes to post-warranty maintenance, shouldn’t the advantage really go to you?
OEMs favor a new hardware sale over a maintenance contract.
High support costs are the norm and can lead you back to the purchasing table sooner than necessary.
Significantly lower costs
TPM providers prefer to meet the need with the best solution.
Lower maintenance costs are a major benefit to keeping your current equipment working longer for you.
OEM engineers service their own brand of gear only.
If the issue involves more than one brand of equipment, providing support might not be an option.
Time spent on determining who “owns” a problem, rather than taking action to fix a problem, only extends your downtime.
TPM engineers are able to apply their expertise to a variety of OEM storage, server and network gear.
If the issue calls for it, a TPM provider can take the lead, coordinating with other vendors to get your problem solved.
What’s the mix in your data center? TPM has you covered.
OEM contracts tend to lock you into a narrow set of options.
Your changes and customization requests can be met with delays and penalties.
TPM agreements offer you flexibility and a wider range of options.
You’ll find customized solutions that solve multiple issues – data center updates, budget constraints, and other key business considerations.