When your hardware fails…
The race is on. And Service Express pulls ahead by having the parts needed to get you back up and operational.
Using OnDeck’s predictive analytics, we make sure the parts for your server, storage and network equipment are ready for you locally – before you open a service ticket. Expect a first-trip repair with the right parts at the right time!
Watch our CTO, Jake Blough, explain how our proprietary OnDeck Predictive Sparing can impact your data center performance.
OnDeck removes the guesswork from parts sparing
BUILT ON DATA
Our proprietary algorithm identifies and analyzes usage trends for thousands of server, storage and network parts.
LOCAL PARTS INVENTORY
Using our predictive analytics, we are able to proactively stock parts to support your data center equipment on the local shelf of your Service Express office or stocking location.
CONTINUOUS PARTS MONITORING
Every 30 minutes, updates and orders are automatically issued to fulfill local replenishment needs.
Our people-powered approach sets the standard for what service can and should be
Our “Right Parts at the Right Time” process to supporting your server, storage and network equipment
Learn more about the advantages of our data center maintenance
Contact us for a maintenance quote today