When your hardware fails…
The race is on. And Service Express pulls ahead with the parts needed to get you back up and operational.
Using OnDeck sparing analytics, we make sure the parts for your server, storage and network equipment are ready for you locally – before you open a service ticket. Expect a first-trip repair with the right parts at the right time!
Our CTO, Jake Blough, explains how our proprietary algorithm in OnDeck Predictive Sparing can improve your data center support.
OnDeck™ removes the guesswork from parts sparing
BUILT ON DATA
Our proprietary algorithm identifies and analyzes usage trends for thousands of server, storage and network parts.
LOCAL PARTS INVENTORY
Using OnDeck™ analytics, we are able to proactively stock parts to support your data center equipment on the local shelf of your Service Express office or stocking location.
CONTINUOUS PARTS MONITORING
Every 30 minutes, updates and orders are automatically issued to fulfill local replenishment needs.
Our people-powered approach sets the standard for what service can and should be
Our “Right Parts at the Right Time” process to supporting your server, storage and network equipment
Learn more about the advantages of our data center support
Contact us for a maintenance quote today