Supermicro Storage Maintenance & Support

Extend the life of your Supermicro Storage

Continue getting the most value from your Supermicro storage array with third-party maintenance from Service Express.

Does your IT maintenance plan include the strategic use of third-party maintenance support? You can prioritize the ROI on your Supermicro products, reduce downtime and improve your service experience.

Maximize value

Reduce costs by 30-70% on your Supermicro storage support

The Supermicro Maintenance Advantage

Change the way you think about traditional data center maintenance. You can explore more options outside of the OEM service template with Service Express Supermicro hardware support.

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USER-FRIENDLY SUPPORT

Placing service tickets, adjusting your equipment coverage, saving money—we get you there faster, easier and happier.

PARTS AT THE READY

Hardware issue? We’ve got you covered. Predictive sparing with OnDeck™ keeps the right parts ready for your next repair.

Supported Supermicro Storage Products

Minimize downtime and keep your Supermicro SuperStorage and SuperChassis equipment working longer for you with Service Express post-warranty maintenance.

SuperStorage

  • Contact us for supported models

SuperChassis

  • Contact us for supported models

Additional Supermicro Support

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Supermicro data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our data center supported products

Get a quote for Supermicro maintenance with Service Express