Sun / Oracle Storage Maintenance & Support

Third-Party Support for Sun / Oracle Storage 

You choose StorEdge arrays for the stability and scale you can achieve in your data center. Does Oracle storage maintenance support help you meet your objectives as well?

You can continue operating your StorEdge for years past warranty expiration with coverage that is flexible, effective and lowers your OEM support costs by 30-70%.

Reduce downtime and service delays with on-site Oracle / Sun hardware support you can depend on. Third-party maintenance from Service Express includes a targeted approach to service that works for your budget, support and business needs.

Raise your service expectations

Save 30-70% on your Oracle storage maintenance.

Better Sun / Oracle Storage Maintenance 

Your priorities determine your level of coverage and the timing of your refresh cycle.

Flexible coverage

Choose the level of storage coverage you want. When your IT environment changes, adjust accordingly, with no penalties or recertification fees.

Expert technical support

The resources are in place. Count on on-site repairs backed by a local engineer with immediate access to the parts needed and specialized Oracle storage support experience.

User-friendly service

Replace the phone tree with “How can I help you?” It’s easy to get answers— for repairs, coverage changes, placing a service call, strategizing a decision and more.

Supported Sun / Oracle Storage Products

StorEdge

  • StorEdge 3300 / 3310 / 3320
  • StorEdge 3500 / 3510 / 3511
  • StorEdge 6120 / 6130
  • StorEdge D1000 / D2 / D240
  • StorEdge L100 / L25 / L280 / L40
  • StorEdge S1
  • StorEdge T3 / T3+

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Sun / Oracle data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our supported products

Learn how Service Express can help improve service and lower costs