Cost-Effective EMC Storage Support

Before the final decision to make EMC’s SAN, NAS and/or Flash a part of your data storage infrastructure, time and planning was spent comparing features, outcomes and cost.

Yet when it comes to support, many IT decisions default to two OEM options: follow a 3-to-5 year refresh cycle or incur high post-warranty maintenance costs.

You have another option with third-party IT support. Talk to us to learn more about the many benefits we offer through EMC third-party maintenance—including savings, ease of service and more.

Find More Flexibility for Your EMC Storage Support

User-friendly coverage that can improve your service experience and maximize your EMC investment with a longer working lifecycle.



Get more control of your EMC storage refresh cycle with support that extends the life of your equipment.


Reduce your support costs by 30-70% with service that offers more customized options for you.

Get more, spend less

Save 30-70% on your EMC storage maintenance.

Supported EMC Products

EMC Avamar

  • Avamar G2
  • Avamar G3
  • Avamar G4

VCE Vblock

  • Vblock 200
  • Vblock 300

EMC Clariion

  • CX Series
    • CX300
    • CX3-10 / CX3-20 / CX3-40
    • CX400
    • CX4-120 / CX4-240 / CX4-480
    • CX500
    • CX700

EMC Celerra

  • NS Series
    • NS120
    • NS20
    • NS40
    • NS480
    • NS80
    • NS960
  • NX Series
    • NX4
    • NX4-CS

EMC Isilon

  • IQ Series
    • Isilon IQ108NL
    • Isilon IQ12000X
  • NL Series
    • Isilon NL400
    • Isilon NL410
  • S Series
    • Isilon S200
  • X Series
    • Isilon X400
    • Isilon X410

EMC Symmetrix / VMAX

  • Symmetrix 3.0
  • Symmetrix 4.0/4.8
  • Symmetrix 5.0/5.5
  • DMX, DMX2, DMX3, DMX4
  • VMAX 10K, 20K, 40K

EMC Unity

  • Unity 300
  • Unity 600


  • VNXe3100 / VNXe3150 / VNXe3300
  • VNX5100 / VNX5200 / VNX5300
  • VNX5400 / VNX5500 / VNX5600
  • VNX7500 / VNX7600
  • VNX8000



  • X1

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your data center support.


30-minute engineer callback

Four hour on-site response


Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm


Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our supported products