Dell Storage Maintenance & Support

A Smarter Alternative for Your Dell Storage Support

With the right support, you can slow down the pace of your hardware refresh cycle by extending the life of your EqualLogic and PowerVault storage equipment. You can keep your working equipment in operation with a third-party maintenance solution.

Is your budget calling for cuts? We can help with substantial cost-saving options that include effective on-site technical support and flexible coverage options for your Dell storage maintenance needs.

Savings + Service

Save 30-70% on your Dell storage maintenance.

Improve the Support for Your Dell Storage

Raising the bar for service. Get more flexibility, greater value, quicker responses, and experienced engineers – you can confidently make the switch to Service Express.

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RESPONSIVE SUPPORT

On-time and on-site problem-solving is our specialty. Ask about our first-trip repair average!

EXPERT SERVICE

Your dedicated engineer is ready with parts and expertise to maintain your Dell storage equipment.

Supported Dell Storage Products

Dell EqualLogic

  • PS100E, PS200E, PS300E, PS400E
  • PS4000E, PS4000X, PS4100E, PS4100X
  • PS5000E, PS5000X, PS5000XV
  • PS6000E, PS6000X, PS6000XV
  • PS6500E, PS6500XV, PS6510E

Dell Compellent

  • HB-1235
  • SC030, SC040
  • SC200, SC220, SC280
  • SC40, SC400, SC4020, SC420
  • SC8000, SC9000

Dell PowerVault Libraries

  • PowerVault TL1000
  • PowerVault TL2000
  • PowerVault TL4000

Dell PowerVault Storage Array

  • MD1000, MD1200, MD1220
  • MD3000, MD3000I
  • MD3200, MD3200I, MD3220, MD3220I
  • MD3600F, MD3600I, MD3620F, MD3620I
  • MD3800F, MD3820F, MD3820I
  • NX200, NX300, NX3000, NX3100

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Dell data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our supported products

Learn how Service Express can help with flexibility and savings for your maintenance solution