The Service Blueprint

To increase uptime and effectiveness, we account for every aspect of your service experience. You can rely on support that includes quick responses, friendly assistance and expert technical resolution.

Green-Light Service Response

When you call, we’re ready.

  • Rapid service call request
  • Engineer callback within 30 minutes
  • Local parts supply
  • Status updates
  • Express resolution

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Hardwired for Service™

The quality of service impacts much more than your uptime. It should set an expectation for support that you can rely on.

Making support easier, quicker, and more effective for you is in our DNA. Twenty-five-plus years focusing on what’s important to our customers has shaped our service quality, making it a key advantage for the professionals we serve.

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Technical Smarts

From maintenance support to strategic consults, our technical expertise can help support your data center operations. Call on our multiplatform experts for your Dell, IBM, HPE, Cisco, Dell EMC, NetApp, Hitachi and other OEM equipment needs.

To keep pace with changing performance demands, we invest in the skills of our engineers with specialized training and hands-on resources.

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Back-to-Basics Benefits

Tap into a wide range of user-friendly support.

  • Flexible coverage
  • One-step service request
  • Coterminous agreements
  • Billing customization
  • ExpressConnect™ portal
  • Dedicated account team

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Ready to get started?

Get in touch, or get a free quote.