Juniper Network Maintenance & Support

The Reality Behind OEM Juniper Network Maintenance Service

What is the right solution? It doesn’t have to include refreshing your Juniper hardware once your warranty coverage expires, locking into the high cost of OEM maintenance, or dealing with mediocre support. You can keep your Juniper gear operating with reliable, cost-effective and user-friendly post-warranty network maintenance service.

Service Express takes a different approach to the traditional OEM maintenance scenario. Our emphasis is on meeting your IT environment and budgetary needs with network maintenance services and support that extends the life of your Juniper network equipment.

Cost-effective support

Save 30-70% on your Juniper network maintenance services.

Expect Better Juniper Network Maintenance Services

Increase your ROI and your service experience with Service Express.

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Quicker and Easier

Access to Juniper network maintenance support is simple and streamlined. Reach us for your technical issues, administrative updates and sales questions without any unnecessary detours or challenges.

Flexible and Customizable

Your coverage is adjusted to reflect any changes as they occur in your data center. Plus, we can also assist with warranty-tracking, so you won’t be caught without coverage.

Lower Costs

Stop overspending on your Juniper network maintenance services and save on capital expenditures by slowing down your hardware refresh cycle. You won’t find hidden fees or penalties with Service Express.

Supported Juniper Network Maintenance Products

  • EX2200
  • EX3200
  • EX4200
  • EX8200
  • MX10
  • MX240
  • MX5
  • SRX1400 / SRX1500
  • SRX210 / SRX240
  • SRX240 / SRX240H
  • SRX3400 / SRX3600
  • SRX550
  • SSG140
  • SSG520
  • SSG550

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Juniper Junos Network Support Options

 

Juniper Network OS Support

*Software updates can be provided to resolve equipment failure (Bug, Patch, etc)

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Juniper data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our supported products

Learn how simple it is to get exceptional support and significant savings with Service Express